Imdad Ahmed | Imdad Theve | Virtual Assistant

Hey I'm

IMDAD AHMED

A Virtual Assistant & Customer Service Representative

Here is how I can help you achieve your goals.

Customer Support 

Customer Support 

The key to customer retention is keeping customers happy

Secretarial Assistance

Secretarial Assistance

While you're busy hunting down your next client,

Data Development

Data Development

Data development goes beyond the entry of numbers and ..

Lead Generation

Lead Generation

Filling your sales funnel is a full-time job for a team of experienced experts

Image Editing

Image Editing

Image is everything, and I am skilled at putting you and your company in the best light. 

Web Designing

Web Designing

Webpage development is paramount when defining a firm's image and value offering.

About Me

My name is Imdad, an India-based freelancer with an easy-going personality and a talent for building long-term relationships. I provide multiple services to my clients as a Virtual Assistant.

I started this journey in 2016, remotely taking care of my clients with little or no supervision. I solve my client’s problems by crafting solutions and making processes more efficient. I am an expert with office software tools and quickly learn new platforms to help my clients achieve their objectives. I am motivated to deliver my promises, detail-oriented, and provide quality services. 

I work with small and medium-sized businesses to provide backend administrative support, customer support and outreach, lead generation, and market analysis. 
 

To date, my client list has spanned the globe in the United States, European Union, UAE, and India. I have learned new skills with each client interaction and look forward to adding value to your project.

Why Choose Me?

Communication and Clarity of Responsibilities

I strive to ensure project KPIs are clearly defined before I begin working on a task and remain communicative with my clients through project completion. I maintain open communication with my clients throughout the engagement and adjust my efforts based on their evolving needs. Once I understand the scope of my contribution’s effort toward achieving my client’s objectives, I can pivot to ensure unforeseen obstacles do not affect project deliverables.

Fearless Approach

Project planning is essential, but quickly pivoting when plans fall apart is critical to accomplishing objectives. I am tenacious and have a fearless approach to achieving mission success, even if unfamiliar with the work environment or tools. I will make mistakes but take responsibility for them and ensure I do not repeat the same error. I am not shy about asking questions to ensure I fully understand my tasks. At the end of each day, I am always proud because I never leave anything on the field.

Thinking outside the Box

I develop plans A, B, and C before embarking on a new project and pride my strategic creativity in developing asymmetric solutions. I enjoy learning new tools and processes or adapting old tools in new ways to increase efficiency and expand the scope of my skills.

My Client's Reviews

I’ve been blessed with work with Imdad for about 18 months. During that time, he’s been spot on delivering value to my personal tasks and business projects. He’s always eager to go the extra mile to accomplish a mission and lend his insight to solve problems. I wholeheartedly recommend that you connect with Imdad

    James Oleen
    James Oleen

    CEO, General consulting shop

    He works with a lot of patience. He is not only doing his job, he tries to understand the job to complete it in the best possible way. He gives you real-time feedback about his achievements. Really like the way he works

      Daniel
      Daniel

      Project Manager at IT Novum SRL

      Worked with Imdad several times for my projects' customer support and demos. Great guy. Always polite and accommodating.

        Asif Osman
        Asif Osman

        Customer support VA

        Excellent customer and people care. Imdad is an exceptional manager who goes above and beyond expectations to support our customers and staffing needs

          Orloff Phillips
          Orloff Phillips

          CEO - Suisse Associates

          Let's get in touch

          Message



            Contact

            Email Address

            hello@imdadtheva.com

            Social Media

            Customer Support 

            The key to customer retention is keeping customers happy. Their experiences with your team will reflect your firm's success in consumer acquisition.   I am available 24/7 to assist your customers via email, phone, or chat. I will professionally communicate with your clients, strive to understand their needs and identify the best solution to solve their issues. I will promptly respond to each interaction, treat them with the utmost respect, and do my best to convert each customer into a recurring client.  

            Secretarial Assistance

            While you're busy hunting down your next client, I will be taking care of your day-to-day back-office tasks.    I will ensure that existing projects move forward, communicate your messages to the team, schedule meetings, or update calendars. My job is to increase your bandwidth and allow you to focus on growing the business while I maintain the foundation of what you have built.   

            Data Development

            Data development goes beyond the entry of numbers and letters into spreadsheets - I identify information repositories for my client's projects, research data sets, and derive value that affects business strategy.     I achieve your goals through web-scraping, manual data entry, and copywriting on your preferred office software tools. (e.g., Microsoft, Google, Apple)

            Lead Generation

            Filling your sales funnel is a full-time job for a team of experienced experts. I have been generating leads for my clients for more than five years in disparate industries around the globe.   I start by defining my client's universe of prospects, compiling their points of contact, and defining a market outreach plan. I have successfully generated qualified leads through LinkedIn, social media, email marketing campaigns, and cold-calling. 

            Image Editing

            Image is everything, and I am skilled at putting you and your company in the best light.    I provide high-quality and precise image editing services for professionals, social media, and personal projects. I have developed a specialty in processing images for real estate listings and online shopping experiences.   

            Web Designing

            Webpage development is paramount when defining a firm's image and value offering. It's your front face to customers and must inspire trust.   I am skilled at producing eye-catching customer experiences online, compelling graphics, and providing web hosting and SEO services.